- Role
CRM Executive
- Location
Singur, Hooghly, West Bengal
- Experience
0 – 3 Years
- Job Type
Full – Time
- Full Job Description
We are looking for a skilled CRM Executive to manage customer relationships, handle client inquiries, and maintain accurate customer records within the CRM system. The ideal candidate will be responsible for communicating with customers, following up on leads, resolving queries, and ensuring a smooth customer experience throughout the sales and support process.
The role requires good communication skills, basic knowledge of CRM software, and the ability to coordinate with sales and support teams effectively. The candidate should be able to manage customer data, track interactions, generate reports, and maintain professional relationships with clients. Strong problem-solving abilities, attention to detail, and the capability to work independently or as part of a team are essential.
💵 Attractive Incentives: Performance based incentive structure.
📍 Location: Singur, Hooghly, West Bengal
🗓️ Job Type: Full-time
- Requirements
Freshers
◉ Good communication skills in English, Hindi & Bengali
◉ Positive attitude & willingness to learn
◉ Basic Knowledge of computers
◉ Any graduate can apply
Experienced
◉ 6 months – 3 years of experience in telecalling / customer support / inside sales / CRM(IT / Security / Electronics / Service industry preferred)
◉ Proven track record of meeting targets
◉ strong convincing & negotiation skills
- Responsibilities
◉ Making outbound calls to potential and existing clients
◉ Introducing our IT, CCTV, AMC & other services to prospective customers
◉ Understanding customer requirements and providing the right solutions
◉ Maintaining accurate records in the CRM system
◉ Achieving daily, weekly & monthly calling and lead generation targets
◉ Building long-term relationships with clients
Ready to build your career with us?
Apply now and take the first step towards a successful future
